Guest Service Agent - Adagio Premium Dubai Al Barsha
Aparthotel Adagio Premium Dubai Al Barsha
DUBAI, Northern UAE, United Arab Emirates
منذ 11 يوم

English

Essential and optional requirements

Desired candidate should be a Hotel Management graduate with a minimum of 1 year experience as Guest Service Agent / Receptionist.

Must be computer literate with effective communication skills and an excellent command of written and spoken English.

The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the desire to deliver Adagio service standards and AccorHotels values with guests and associates.

Key tasks

We are looking for an experienced customer service professional who is highly motivated, well organized and has the ability to enhance a team of dedicated service providers.

The ideal candidate will have outstanding customer relations skills and the ability to be proactive and innovative ensuring our guest experience in the Adagio surpasses expectation.

  • Welcome the guest as per the hotel standards, register, maintain the records and check out guest performing the cashiering tasks in a friendly and professional manner.
  • Manage the phone in a caring and professional manner according to the hotels standards, able to take and deliver an accurate message.
  • Answer to any reservations inquiries using phone, e-mail and fax
  • Ensure that all systems are updated accurately and all the front office records and filing are completed in all areas as per the hotels standards.
  • Handle guest complaints tactfully and pass on all the complaints to the Front Office Manager for follow up.
  • Adagio and its people

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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    استمارة الطلب