Assistant Manager
Bateel
Dubai, Emiratos Arabe Unidos
منذ 19 يوم

Assistant Boutique Manager Dubai, UAE

Job Purpose :

To deliver an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company and assisting the area manager in all managerial related tasks.

Key Accountabilities : Scope of work

Scope of work

  • Achievement of set targets and budgets
  • Supervision of Boutique and Staff in absence of the boutique manager
  • Maintenance of adequate stock levels in Boutique in coordination with manager
  • Control of display and adequate pricing
  • Handling special requests’ and gift orders
  • Maintain an awareness of all promotions and advertisements
  • Communicate corporate customer requests to boutique manager
  • Participate in year-end inventory and cycle
  • Guarantee Boutique maintenance
  • Support in weekly reports & feedback forms
  • Assist in manpower planning, management and training of staff
  • Assist in cash, credit and petty cash controls
  • Training of junior sales staff on product knowledge
  • Operations :

  • Maintain merchandise and ensure proper display, stocking, etc.
  • Support all administrative work : attendance, leaves, feedback forms, etc.
  • Coordinates with the boutique manager to comply to the monthly targets
  • Monitor / handle cash and credit sales, deposits in absence of the manager
  • Monitoring inventory and report levels to the boutique manager
  • Ensure proper communicate flow and climate in absence of the boutique manager
  • Assure smooth shop opening, closing
  • Control shrinkage and product spoilage notify boutique manager
  • Ensure appropriate storing and stock rotation of the product
  • Reporting any malfunctioning equipment to the relevant maintenance contractor, keeping the boutique manager informed
  • Regular Inspecting product to certify suitability
  • Taking receipt of all packaging and other materials
  • Participate in year-end inventory and cycle
  • Perform all functions of salesperson whenever needed
  • Staff Planning :

  • Assist in assessing the store’s staffing requirements during slow, normal and peak seasons, compiling rosters and staffing accordingly.
  • Manages day-to-day staff issues to guarantee a healthy atmosphere and good teamwork
  • Manage and direct all personnel with regard to duty, appearance, etc.
  • Demonstrate perfect product knowledge and maintain staff awareness of USPs
  • Reporting :

  • Evaluate boutique sales performance and advise action plans to improve performance
  • Analyze stocking levels and item movement to suggest actions
  • Analyze and monitor credit sales in absence of the boutique manager
  • Support the monthly and weekly reporting to be submitted to retail manager and represent boutique manager if he cannot be present in monthly / quarterly meetings
  • Key Competencies& Skills : :

  • Problem solving and customer handling skills
  • In-depth Product and market knowledge
  • Analytical and problem solving skills
  • Advanced computer skills (Ms Office, NAV,etc)
  • Self-disciplined, intelligent, responsible and presentable positive, enthusiastic
  • Supervisory skills / Team-building skills to be able to coordinate sales associates and gain their respect
  • Lives and Advocates the Bateel Values :

  • Integrity.
  • People Excellence (internal / external customer engagement and relationship management) :

  • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer and all other aspects of customer service as per the training manual volume 1
  • Manage corporate customers and special request during in coordination with the boutique manager and ensure proper follow up during his absence
  • Ensure that the staff is utilizing and practicing the prescribed selling techniques to provide customers with a friendly, courteous experience.
  • Experience requirement :

  • Fluent in English (Arabic is a plus)
  • Minimum of 3 years retail experience
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to build relationships with customers and peer
  • Qualification and Licenses requirement :

  • Tertiary education or above
  • قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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