Receptionist Needed
HAZELTON HOTEL
Ras Al Khaimah
منذ 2 يوم

This is a clerical position at a Hotel. This position will function as a focal communication source. Greets and directs visitors in a friendly, courteous and professional manner.

Communicates customers care information to appropriate parties in a timely manner and maintains necessary forms and supplies required at Reception area.

Answers telephones, directs calls and takes detailed messages. Acts as a communication link between the Provider, Customer, and Hotel Manager.

Ensures current customers information is accurate by completion of information forms by customers, insurance cards copied, and co-

pays and customer balances collected.

Promotes customer satisfaction through appropriate communication, coordination of customer care related concerns and focus on customer needs and expectations.

The ideal candidate will promote a positive image through an efficient cooperative approach to all tasks. Will present an professional approach, appearance, a friendly smile and pleasant tone of voice.

Operating as an active part of the team and using constructive problem solving, maintains confidentiality.

Requirements : High School Diploma or equivalent (GED) is required.

Excellent customer service skills and a team player is a must.

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