Store Sales Staff / Bakery
Mister Baker LLC
Dubai, United Arab Emirates(ALL OF UAE)
منذ 9 يوم

Key Responsibilities :

ïƒ CHECK FOR PERSONAL GROOMING BEFORE CLOCKING IN FOR THE SHIFT

ïƒ Open the shop and ensure that it is clean AND ORGANISED (CHAIRS AND TABLES IN PROPER PLACES, NO SAME COLOUR CHAIRS TO BE PLACES TOGETHER) and ready for operation.

ïƒ CHECK FOR SHOWROOM FLOOR, WASHROOMS, LIGHTS ETC AND IF REQUIRED, BRING IT TO THE NOTICE OF THE HELPER

ïƒ PLAY APPROPRIATE MUSIC AT A MODERATE VOLUME

ïƒ IPADS, FILES, FOLDER, CHARGERS TO BE IN RESPECTIVE PLACE AND NOT VISIBLE IN THE SHOWROOM IF NOT REQUIRED.

ïƒ RECEIVE THE ITEMS FROM OTHER BRANCHES, CHECK THE ITEMS FOR THE QUANTITIES ORDERED VS RECEIVED AND ENSRUING TO CHECK FOR DAMAGED PRODUCT, RETURN IF DAMAGED

ïƒ SEND OR RECEIVE ITEMS FROM & / TO OTHER BRANCHES WITH PROPER RECORDS TO ENSURE SMOOTH TRANACTION OF ITEMS / MONEY (INCLUDING PETTY CASH TRANSACTION)

ïƒ Clean the chillers (THE INTERIOR OF THE CHILLER AND THE EXTERIOR (THE GLASS AND THE BASE) and ensure that the temperature of the displays is controlled as per authority standards.

ïƒ Display and / or refill all products (cakes, pastries, sandwiches, etc.).

UNDERSTANDING THE DESIGN AND PLACING KIT CAKES ON THE SHELF THAT ARE AT EYE LEVEL FOR KIDS.

ïƒ Put price tags AND PRODUCTION / EXPIRY LABELS on all the products displayed on the counters.

ENSURING TO PUT FIRST EXPIRY ITEMS IN THE DESIGNATED CHILLERS to ensure that the LIFO method is practiced.

ïƒ ACKNOWLEDGE THE CUSTOMERS WITHIN 10 SECONDS OF ARRIVAL AND GREET THEM WITH A SMILE, SHARE NAMES SO THE CUSTOMERS CAN ADDRESS HIM / HER BY NAME EVEN FOR LATER REFERENCES.

ïƒ STAND BESIDES THE CUSTOMER AND ASK OPEN QUESTION TO INITIATE CONVERSATION AND HELP THEM IN CHOOSING THE DESIRED ITEM.

ïƒ SUGGEST NEW PRODUCTS, OTHER ITEMS ALTERNATIVES(CROSS SELL AND UP SELL) AND EXHIBIT EXCELLENT PRODUCT KNOWLEDGE

ïƒ ENSURING TO REPEATED ALL THE CUSTOMER ORDER DETAILS BEFORE TAKING THE PAYMENT, CONFIRMING THE ORDER.( NARRATE FULL ORDER FORM TO ENSURE NO MISCOMMUNICATION)

ïƒ Attending Phone calls within 3 rings and speak in utmost efficient and professional manner.

FOLLOW THE REQUIRED SCRIPT)

ïƒ Check inventory (STORE ITEMS, CANDLES) AND HAND IT OVER TO SIC OR ASIC FOR ORDERING,

15.A order daily stock from neighboring shops (AFTER GETTING IT REVIEWED BY SIC / ASIC PRESENT) check received materials (ENSURING TO INFORM HYGIENE SUPERVISOR FOR INSPECTION)

ïƒ Provide all documents for billing to the back office

ïƒ Check the orders for the day, ENSURE TO HAVE ALL THE REQUIRED DESIGN, PHOTO SCAN ATTACHED(IF design to

ensure smooth operations and hand them over to the Confectioners BEFORE LEAVING FOR THE DAY.

ïƒ Coordinate with Production Team to check for price and feasibility for all special orders.

ïƒ Check for all the deliveries for the day and liaise with drivers accordingly.

ïƒ Ad-hoc duties as and when required by the Management.

ïƒ PROVIDING A DETAILED LIST OF HANDOVER TO THE NEXT SHIFT BEFORE LEAVING.

ïƒ UPDATING OF RECORDS(APPLICABLE IF NO BACK OFFICE) TO ENSURE RECORDS ARE UPDATED FOR SUBMISSION)

ïƒ GIVING A CASH COUNT AT THE END OF EACH SHIFT FOR THE NEXT SHIFT TO AVOID ANY DISCREPANCY OR IF ANY TO SETTLE BEFORE LEAVING THE SHIFT.

ïƒ IN CASE OF CHANGE OF SOMEONE ELSE™S ORDER, ENDORSING THE CONCERN STAFF TO FOLLOW UP WITH THE CUSTOMER

ïƒ FOLLOWING THE MISTERY AUDIT GUIDELINES TO ENSURE ALL STANDARDS ARE MATCHED AD FOLLOWED (APPENDIX I)

ïƒ MAKING PROPER DAILY PRODUCTION REPORT, DAILY DRIVERS SCHEDULE FOR A SMOOTH OPERATIONS

ï SPECIFIC TO CLOSING SHIFT : ï CLEANING THE SHOWROOM

ï CLEANING TABLES CHAIRS AND ARRANGING IN ORDER

ï CLEANING COFFEE MACHINE

ï FILLING UP WASTAGE RECORDS

ï STETTING UP BACK STATION( WASH AND ORGANISE DISHES, CUTLERY)

ï REFILLING NAPKINS, KETCHUP AND SUGAR

ï CLEANING IPADS AND BILL HOLDER.

ï CHECKING ALL THE DISPATCHED PRE ORDERS FOR ANY DISCREPANCIES

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