In a never before seen experience, Dubai Parks and Resorts is opening motiongate™ Dubai a destination that brings visitors in direct contact with their favorite characters and stories.
We are inviting everyone to play a part and as a team member of motiongate™ Dubai, you’ll enjoy all the fun that comes with an exciting career.
You’ll work with a cast of amazingly talented and inspiring people in a job that’s so immersive it hardly feels like work.
Come and work with an exciting team where we all play a vital part in the story whether you choose a role serving the delicious food, to maintaining equipment, performing in costume or operating a ride.
Whatever your chosen vocation you will help tell compelling, enduring stories and create memories for our guests that will last a lifetime.
Play Your Part
The main purpose why this position exists is to ensure the attraction (s) is operated with utmost attention to safety and exemplary presentation standards
Main Duties :
Validate that the attraction have passed the Maintenance Daily Check
Handles the panel operations for the ride / attraction
Execute the pre-opening check list.
Maintain cleanliness and good order in the attraction area
Welcome Guests and provide the safety information and any extra information they may request
Complete the Guests load / unload process
Manages the Grouping for the ride in relation to normal, single riders, Fast Pass and premium Q line guests
Check the compliance of all safety regulation before running the attraction
Participate as needed in the pre-show of the attraction
Provides the first level answer to Guest complaints or escalate it to the Team Leader
Escalate to Team leader any potential malfunction in the attraction
Participate in the evacuation process in the assigned role
Close the attraction in a safe mode as per the Operating standards
Replace temporarily the Team Leader when required
Monitors the consumables ( 3D glasses ) and maintains and inventory for the same
Adhere to the parks / attractions code of conduct, grooming and uniform standards
Are You a Star?
In order to be qualified for this role you should possess the below criteria :
High School Education
1 year previous experience in Service / Entertainment / Hospitality industry.
Fluent in English
Excellent Guest and employee services skills
Confident, Proactive and fun loving
Ability to handle / interact with children
Positive, enthusiastic and energetic attitude
Adapt to a changing work environment
Pleasant personality with excellent communication skills.
Customer Service Soft Skills training
Previous experience in Amusement & Theme Parks.
Worked with a multi-cultural staff.
Previous experience in UAE / GCC countries
Background in hospitality industry
Strong interpersonal skills
Fluent in Arabic and Indian language
Cheerful and playful with children
Work Week- flexible work week to match operating hours and guest demand / including late hours and weekends.
Available for extended work hours as per operational demand.
The Best Part of The Story
We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.
We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
By applying to this vacancy, you agree to our Terms & Conditions.