Waiter/ess
DUBAI HOLDING
United Arab Emirates (AE), Dubai, Dubai
منذ 10 يوم

Description

About Jumeirah and Jumeirah Restaurants Group :

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one.

You can rely on us to support you as you settle into your journey with us and make Jumeirah Your Place to Shine’. JUMEIRAH Restaurant Group Dubai™ (JRG Dubai) is the restaurant management company for Jumeirah Group.

It operates independent restaurants and bars with an amazing selection of culinary delights from around the world in socially orientated venues that appeal to different tastes, appetites and occasions.

Venues include Pierchic, The Agency and The Noodle House, which comprises a portfolio of 23 branches worldwide. JRG Dubai also operates restaurants via management contracts, joint ventures, white label arrangements and franchise agreements. About the role :

An opportunity has arisen for a highly talented and experienced Waiter / ess to join Pierchic in Jumeirah Restaurants Group.

The main duties and responsibilities if this role are :

  • Provide knowledgeable, friendly, professional and efficient Food & Beverage Service to all guests
  • Ensure maximum guest satisfaction in a manner consistent with Jumeirah standards
  • Maintain an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant Food & Beverage Standards Manual
  • Identify customer needs and expectations correctly, including those with special needs and provide appropriate products, services or information
  • Identify and take all opportunities to enhance the quality of service
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback / complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met
  • Conduct communication with customers and colleagues in a polite, professional and friendly manner
  • Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
  • Have a working understanding of all Jumeirah Restaurants Group Food & Beverage Restaurant and Bars in order to properly direct and advise guests
  • About you :

    The ideal candidate for this position will have the following experience and qualifications :

  • Should have completed Secondary Education
  • Should have at least 1 year experience in similar role in a fine dining restaurant with 150 to 200 covers a night
  • Be highly driven and motivated - with a good knowledge and understanding of Food and Beverage operations
  • Have good command of the English language (spoken and written).
  • Additional language will be desirable
  • About the benefits :

    This position offers a highly competitive salary and package which includes; fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-

    annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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