What's your passion?Whether you're into traveling, tea tasting or tennis, at InterContinentalHotels Group (IHG) we're interested in YOU! We want people who apply the sameamount of interest and passion to their jobs as they do to their hobbies -
people who put our guests at the heart of everything they do. And we're lookingfor more people like this to join our friendly and professional team.
InterContinentalDubai Marina , oneof the five star luxury properties in the center of one of Dubai's mostvibrant and energetic neighborhoods with 328 rooms, flexible event space, fullservice Spa, and five international restaurant and bars, is looking to recruita Guest Services Agent .
This position hasresponsibility to ensure that the highest standards of hospitality and welcomeare demonstrated and will be responsible for the satisfaction of all guestsneeds.
This diverse, challenging role will be based in Guest Service Agent andshould have sound knowledge of the hotel's facilities and services.
You willensure that all booking details are recorded accurately, ensuring thatbilling instructions are clarified, up-dating the guest folioand balancing all transactions at the end of every shift.
As theGuest Service Agent you will represent the Guest Services department in aprofessional and courteous manner at all times with all guests & colleagueinteractions.
You will perform the shift checklist to ensure accuracy of allaspect of shifts.
You will need to beflexible with working hours and be a team player. You should have a minimum of1 to 2 years’ experience working in Guest Service Agent.
You will be anenthusiastic individual who can communicate easily with both your fellow teammembers and guests. You will bring with you strong interpersonal skills andexcellent command of written and spoken English is required.
French Language will be an additive advantage
In return we offercompetitive pay and benefits and a chance to work with a great team of talentedpeople. Most importantly, we'll give you the Room to be yourself.
So what's your passion?Please get in touch if this position matches your skills and interests and tellus how you could bring your individual competencies by clicking"Apply Online".
At IHG we are committedto developing our team and managing our talent and would encourage internal aswell as external candidates to apply for any of our vacancies.
We are an equalopportunity employer.