Essential and optional requirements
Clearly communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance
Ensure hotel team members understand the concept of Revenue Management and their role
Provide the hotel team with regular updates on hotel performance to include market share, market segment roll ups, and channel metrics
Educate the sales team on the effective use of Opera S&C / Delphi to improve profitability of group bookings
Share best practices and key learning’s with peers, Director of Revenue Management.
Identify and communicate to either Regional or Divisional RM team in addition to appropriate technical support bugs / enhancements affecting revenue management from all RM tools, including PMS, IPS, Channel Reports, and branded websites
Lead the property’s weekly Revenue Management Meeting and contribute to the Daily Operations Meeting
Sofitel and its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day :
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service.
By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.