Regional Key Account Manager, MENA
ChannelVAS
Dubai, United Arab Emirates
منذ 9 يوم

Description

Do you have what it takes to join Channel VAS, the global Fin Tech leader?

Channel VAS lends more than $4.5 million USD to over 550 million people in 25 countries worldwide - and these numbers keep growing every day! We employ only the best to join our team of highly skilled professionals in our Operations Center in Greece and other countries.

Channel VAS is a premium Fintech company, developing Mobile Value Added Services that includes Virtual Airtime Distribution, Mobile Financial, Mobile Advertising and Content services for Mobile Operators, helping them to increase revenue.

Channel VAS has wide experience in emerging markets, strong presence in more than 25 countries and is expanding to new markets globally.

We are looking for a sharp, talented, and passionate professional to develop an outstanding relationship with leading mobile operators regionally.

The individual is expected to travel extensively.

The Key Account Manager represents the entire range of Telecom VAS products and is responsible for cross-selling the Channel VAS portfolio into the same account.

Job Responsibilities

  • Establish productive and professional long-term relationships with stakeholders at all levels
  • Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
  • Optimize service performance from a financial point of view
  • Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
  • Monitor the market and competitor activities
  • Regular reporting on sales activities, opportunities, threats, project progress etc.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
  • Drive solutions-orientated efforts that address the customer situation
  • Accountabilities and Performance Measures

  • Achieve assigned service performance targets from SLA and financial perspectives
  • Achieve sales targets for new business (cross-selling opportunities)
  • On-time payment collection
  • Complete strategic account plans
  • Active member of integration project team and ensure on-time service launches
  • Maintain high customer satisfaction ratings
  • Arrange meetings between CXO level account personnel and the company’s management
  • Essential Qualifications & Experience

  • 5 Years of verifiable experience in Large Account Management
  • Proven sales track record of Telecom and / or VAS services / solutions
  • Sound understanding of the culture, politics and (regulatory) policies in MENA region and a good insight into the telecom industry
  • Desirable Qualifications & Experience

  • Knowledge of Telecom Systems
  • Bachelor’s or master’s degree
  • Experience with financial statements and reconciliation processes
  • Profile

  • Strong interpersonal and relationship building skills
  • Modern, consultative sales techniques and results orientated
  • Self-motivated and ability to work independently
  • Ability to converse with stakeholders of all levels, from C-level to business operations
  • Effective influencing, persuasive and negotiation skills
  • Highly analytical, converting trends into actions
  • Excellent presentation skills
  • Pro-active attitude
  • Multi-tasking and coordination
  • English and local languages required
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