Do you have what it takes to join Channel VAS, the global Fin Tech leader?
Channel VAS lends more than $4.5 million USD to over 550 million people in 25 countries worldwide - and these numbers keep growing every day! We employ only the best to join our team of highly skilled professionals in our Operations Center in Greece and other countries.
Channel VAS is a premium Fintech company, developing Mobile Value Added Services that includes Virtual Airtime Distribution, Mobile Financial, Mobile Advertising and Content services for Mobile Operators, helping them to increase revenue.
Channel VAS has wide experience in emerging markets, strong presence in more than 25 countries and is expanding to new markets globally.
We are looking for a sharp, talented, and passionate professional to develop an outstanding relationship with leading mobile operators regionally.
The individual is expected to travel extensively.
The Key Account Manager represents the entire range of Telecom VAS products and is responsible for cross-selling the Channel VAS portfolio into the same account.
Establish productive and professional long-term relationships with stakeholders at all levels
Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
Optimize service performance from a financial point of view
Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
Monitor the market and competitor activities
Regular reporting on sales activities, opportunities, threats, project progress etc.
Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
Drive solutions-orientated efforts that address the customer situation
Accountabilities and Performance Measures
Achieve assigned service performance targets from SLA and financial perspectives
Achieve sales targets for new business (cross-selling opportunities)
On-time payment collection
Complete strategic account plans
Active member of integration project team and ensure on-time service launches
Maintain high customer satisfaction ratings
Arrange meetings between CXO level account personnel and the company’s management
Essential Qualifications & Experience
5 Years of verifiable experience in Large Account Management
Proven sales track record of Telecom and / or VAS services / solutions
Sound understanding of the culture, politics and (regulatory) policies in MENA region and a good insight into the telecom industry
Desirable Qualifications & Experience
Knowledge of Telecom Systems
Bachelor’s or master’s degree
Experience with financial statements and reconciliation processes
Strong interpersonal and relationship building skills
Modern, consultative sales techniques and results orientated
Self-motivated and ability to work independently
Ability to converse with stakeholders of all levels, from C-level to business operations
Effective influencing, persuasive and negotiation skills
Highly analytical, converting trends into actions
Excellent presentation skills
Multi-tasking and coordination
English and local languages required