IT Supervisor
Gulf News
Dubai, United Arab Emirates
منذ 1 يوم
source : Gulf News
  • Configuration of Accounting and other software- Daily Backup - Day to day trouble shooting - Receive queries and support requests from users and document, prioritize, and track requests and take necessary action as required.
  • Ensure on-going usability of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Identify network problem areas, provide solutions to user problems or refer to other IT advisers or vendors as appropriate.
  • Liaise with IT counterparts on server and network issues including server and network configuration and problem resolution.
  • Diagnosing hardware and software problems and troubleshooting system hardware, software, networks, operating systems, printers / scanners / copiers.
  • Liaise with 3rd parties when necessary to troubleshoot, install or maintain software (Dubai Trade System, Depot system etc.
  • Provide online / remote support to remote users and visit the off-site facilities as required to meet user needs / problems.

  • Install and configure workstations, telephones and peripheral equipment when required, establishing system specifications by conferring with users / departments and in line with the workflow, access, information, and security requirements for the role.
  • Install, maintenance, backup of CCTV Camera footages regularly. - Configure, and test computer hardware, networking software and operating system software and interconnect workstations, terminals and existing data networks.

  • Ensure seamless connectivity between file servers, email servers, computer conferencing systems, application servers, and administrative systems including associated validation systems.
  • Ensure system upgrades as required and directed by the manager by testing, evaluating, and installing enhancements and new software.
  • Undertake the day to day operation of backup systems including rotation of backup tapes. - Perform routine network start-
  • up and shutdown procedures, and maintain control records. - Conduct training and familiarisation sessions for staff the computer network as required as well as provide advice on hardware and software upgrades.

  • Maintain and track inventory of equipment and supplies (accessories, cables, adapters, etc.) ensuring that equipment are tagged.
  • Update the company’s website with approved content, graphics, pictures etc.
  • as required. - Renew , maintain web hosting agreements with vendors

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