Information Management & Collaboration Specialist (IMSC) will be responsible for the management and maintenance of O&G information and data related to the business functions and projects within O&G.
Reporting to the Information Management Solutions team in O&G, the IMSC will provide access, support, guidance and training to O&G employees using collaborative platforms (SharePoint portals, office 365 online) and customized O&G applications.
In addition, the IMSC will analyze O&G sector business information and collaboration tools to identify required contents management applications and promote the implementation of collaborative tools and platforms.
The IMSC will provide, when required, collaborative applications support and customized approach to fulfill the needs of the business.
Role and responsibilities :
Manage and maintain Oil & Gas Sharepoint portals users’ access permissions
Maintain O&G Projects Database metadata and ensure contents accuracy
Serve as the first point of contact to assist O&G users with questions and support users experiencing difficulties with SharePoint 2013 collaboration portals
Perform site creation and maintenance activities
Customize and Support O&G SharePoint portals, provide training to O&G employees, leverage people's knowledge, create and maintain process and training documentation
Support the end users on business information management and data structure
Assist with the digital evolution change and implementation of latest tools
Participate in establishing of a sector strategy in terms of collaboration & innovation
Customize SharePoint Applications (list, library, forms, and calendar...) and define principle guidelines which are in direct line with the organization’s vision
Troubleshoot and resolve issues with user’s access
Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework.
Assist with the creation of policies around the proper use of SharePoint
Identify and resolve problems affecting SharePoint applications
Working with Quality, maintain Quality Management System documents located in the Capability Hub
Bachelor's degree in Information Technology and 7+ years of relevant experience
Experience as a Sharepoint Administrator in the analysis, design, hands-on development and support of SharePoint project sites
Knowledge in Infopath or Nintex form development
Knowledge in workflow development in Nintex or SharePoint Designer 2013
Office 365 or any other Microsoft certifications is a plus
Knowledge of Office 365 Teams / Groups / Video / Delve / Power BI.
Deep understanding of supporting Office desktop applications
Proficiency in Microsoft Office Applications
Abilities to listen and understand user requirements and translate them into technical solutions
Information Technology & Digital curiosity , to take responsibility and ownership of staying to date with industry leading IT standards and practices
Advanced Knowledge in SharePoint List / Library modification and set up
Interpersonal skills with an aptitude for communicating technical issues to both peers and non-technical employees
Other requirements :
At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-
class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.