Wee to our World
Our Vision at M Hotel Downtown by Millennium is to be the preferredhotelpany for our guests, colleagues, and owners while achievingexceptional growth.
We have an Ambition to operate 100 preferred hotels by year 2020.
Only 10 kilometers away from DubaiInternational Airport, the hotel offers an easy access to themercial areasof the city such as Business Bay district, Dubai International Financial Centreand Dubai World Trade Centre.
A short 7 minute walk will take you toDubai Mall, a world-class shopping destination, and the striking landmarks ofBurj Khalifa and Dubai Fountain.
Beautifully appointed rooms, flexiblemeeting facilities and thoughtful amenities, make the hotel an ideal base forbusiness and leisure travelers.
With its sensational nightclubs, stylish loungeand a well-equipped fitness center, the hotel is the perfect choice for adowntown destination.
Key Job Responsibilities
As a Data EntryOperator, you are responsible to post passport information of Hotel Guests onthe day of their arrival by updating the system provided to the Hotel by PoliceDepartment under the general guidance of the Front Office Manager.
Update in thePoliceputer details of all in house guests and Events in the hotel.
Ensure thatpassport scanning is done correctly by Reception colleagues, highlighting anymistakes to the Front Office Manager.
Ensures that theupdating of the information is done in a timely manner and that backlog at theReception are kept to the minimum
Ensures accuracy ininputting the details in the Policeputer as per the established standardsby Police (CID) Department
Check and ensurethat the total guest count in the police system corresponds with that in OperaPMS at all times. Differences can only be temporary, must be investigated,followed up and resolved immediately
Assist theReception whenever required
Maintain an up todate knowledge of hotel information and local services, including operatinghours, promotions, events, attractions and any allied information to supplyinformation respond to guest queries
Maintain awarenessof guest profile through Opera PMS Guest history and updates those accordinglyfor future reference
Ideally with a relevant diploma in Hospitality / Tourism
Minimum 1-2 years of work experience / training in a 4 star hotel
Excellentmunication skills and interpersonal skills are a must
Proficiency inmunication and math skills is imperative.
The ability to work in a team is also an essential skill.
The ability to work in shifts and odd hours is required.
Arabic speaking is a must.