Senior Staff Project Manager - ServiceMax
General Electric Company
Dubai, United Arab Emirates
منذ 9 يوم

About Us :

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive.

Through our people, leadership

development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet.

The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in.

At GE, we believe it’s about the future of industry energy, healthcare, transportation, manufacturing. It’s about making the world work better.

GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers.

Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.

ServiceMax from GE Digital is a leading industry provider of field service management software an estimated $25 billion market worldwide.

The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-

to-end mobile and cloud-based technology for the sector.

ServiceMax brings together the right data at the right moment to delight customers and drive business results at the crucial point of service.

We’re rethinking field service, and delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers.

Come be part of our innovative team!

Role Summary :

The Senior Staff Project Manager will manage software implementation projects of ServiceMax from GE Digital’s software for customers.

The successful candidate will demonstrate leadership in communicating business goals, programs, and processes within ServiceMax.

Essential Responsibilities :

  • In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-
  • term and some long-term business go.

  • Plan and implement projects at various customer work sites including the activities of staff and subcontractors
  • Primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate / coordinate with staff as appropriate
  • Proactively provide customers with product and services information and project updates
  • Identify opportunities for customers to get the best value out of GE software
  • Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
  • Manage a network of resources (including contractors) in support of project execution.
  • Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements
  • Take part in the writing of reports that describe the results of a project
  • Participate in the development of proposals for projects
  • Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations
  • Ensure that delivered products and services achieve highest quality and performance levels
  • Negotiate change orders with the customers
  • Professionally represent GE during all customer communications
  • Lead a varied staff that will include employees, customers, partner companies, or subcontractors
  • Qualifications / Requirements :

    Basic Qualifications :

  • Bachelor’s degree from an accredited university or college (or a high school diploma / GED with strong experience in an engineering or project management position
  • Strong experience in a project management, engineering or manufacturing role
  • Proven project management experience working in a lead capacity implementing projects in a field environment
  • Eligibility Requirements :

  • Must be willing to travel 30%
  • Desired Characteristics :

  • Previous experience in the software industry, preferably software services
  • Locations : United Arab Emirates; Dubai

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