Change Analyst - Quantum
The Emirates Group
United Arab Emirates
منذ 8 يوم

We are now well underway on our exciting and challenging journey to design the future back-office operating model for dnata and the wider Emirates Group.

This is our opportunity to truly transform into an organisation that can use timely and accurate data from across our network to deliver consistent, world-

class business support. This is not a technology implementation - the system is just an enabler to our success. The real gain here is a seismic shift in culture.

To ensure people are effectively throughout this journey, the Quantum change team is currently recruiting for the following positions Change Analyst Engagement & Communications Change Analyst Graphic Design Job outline

  • Support OCM Lead / Change Managers in development of change management toolkits, templates and action plans
  • Analyse change impacts and recommend action to support our employees and leaders on this change journey, liaising with Change Managers, Training and Engagement & Communications streams to ensure alignment
  • Define and push key messages for each of our stakeholder groups to ensure they hear, understand, accept, adopt and sustain the change.
  • Feed key messages into PMO and streams, including Divisional Business Process Leads so that they can incorporate in programme / entity / stakeholder level Engagement & Comms activities

  • Create / design communication, engagement and training materials, including but not limited to presentations, process / journey maps, actor profiles, videos, interactive guides, programme updates and articles
  • Assist with planning, storyboarding, coordination and facilitation of change, functional stream and / or programme workshops and events
  • Coordinate consolidation and review of FAQs at programme level, liaising with streams to capture questions and draft / review responses, ensure most appropriate channels to share back with stakeholders
  • Assist with content (including sourcing, formatting, writing, designing, uploading etc) for communication activities eg.
  • monthly Steering Board reports, websites, programme updates / articles, and emails, ensuring best use of available comms channels

  • Partner with our Corporate Communications team on any corporate level communications Degree or Honours (12 + 3yrs or equivalent) Knowledge / Skills
  • At least 6 years of experience in change management / change programmes preferred, including change impact assessments, stakeholder mapping, engagement and communication initiatives.
  • Exceptional written and verbal communication skills
  • Ability to manage and adapt to multiple change initiatives
  • Ability to quickly grasp new business concepts, understand organisational issues, challenges and dependencies across businesses, translating these into simple messages tailored to different audiences We offer an attractive tax-
  • free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-

    rate of approximately US$1 Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers.

    By viewing the 'Dubai Lifestyle' section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.

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