Location : JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates Category : Food and Beverage & Culinary
Check out pictures from associates at this location, and some videos too!
Job Number 18001J5X
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Dubai, United Arab Emirates
Brand Marriott Hotels Resorts / JW Marriott
Position Type Non-Management / Hourly
Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott.
JW Marriottis part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Prepare ingredients for cooking, including portioning,chopping, and storing food. Wash and peel fresh fruits and vegetables.
Weigh,measure, and mix ingredients. Prepare and cook food according to recipes,quality standards, presentation standards, and food preparation checklist.
Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Testfoods to determine if they have been cooked sufficiently.
Monitor food qualitywhile preparing food. Set-up and break down work station. Serve food in properportions onto proper receptacles.
Wash and disinfect kitchen area, tables,tools, knives, and equipment. Check and ensure the correctness of thetemperature of appliances and food.
Follow all company and safety and security policies andprocedures; report maintenance needs, accidents, injuries, and unsafe workconditions to manager;
complete safety training and certifications. Ensureuniform and personal appearance are clean and professional; maintainconfidentiality of proprietary information;
protect company assets. Speak withothers using clear and professional language. Develop and maintain positiveworking relationships with others;
support team to reach common goals; listenand respond appropriately to the concerns of other employees. Ensure adherenceto quality expectations and standards.
Stand, sit, or walk for an extendedperiod of time or for an entire work shift. Reach overhead and below the knees,including bending, twisting, pulling, and stooping.
Move, lift, carry, push,pull, and place objects weighing less than or equal to 25 pounds withoutassistance. Perform other reasonable job duties as requested by Supervisors.
SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott MarquisDubai.
Experience : 1 year
The followingare specific responsibilities and contributions critical to the successfulperformance of the position :
Follow appropriate personal hygiene procedures to ensure foodserved to guests is safe for consumption, including disinfecting hands prior tohandling food and wearing a hat / hairnet and proper footwear.
Follow and ensure compliance with food safety and handlingpolicies and procedures, such as product rotation, First In-
First Out (FIFO);dating, labeling, cleaning, and organizing coolers / freezers / storage areas; andCold Chain compliance, across all food-
related departments and areas.
Prepare all potentially hazardous foods at the correct temperatureaccording to the HACCP guidelines.
Maintain kitchen logs for food safety program compliance (e.g.,A1, A2, A3 etc.).
Maintain up-to-date knowledge of company Food Safety Programswithin assigned area of responsibility, as well as Dubai Municipalitystandards.
Check and ensure the correctness of the temperature of appliancesand food using thermostats and thermometers, including monitoring freezersystems, such as fans, drains, and doors, for proper operation, and reportissues or problems to facility management.
Follow instructions given by your PIC (Person in Charge)
Do in practice what you have learned in training.
Kitchen Tools& Equipment
Use kitchen tools safely and appropriately, including usingappropriate tools to open cartons, boxes, and cans; keeping knives sharpened;
using proper knife handling procedures; using correct knives for particularfood item or specific task; using dry pads when moving hot material;
andengaging all appropriate safety devices prior to operating equipment.
Use measuring tools (for example, scale, measuring cups, measuringspoons) to precisely measure ingredients and portion sizes.
Prepare and cook food according to recipes, quality standards,presentation standards, and food preparation checklist, establishing priorityitems.
Prepare ingredients for cooking, including portioning, chopping,and storing food before use.
Wash and peel (if required) fresh fruits and vegetables to preparethem for cooking or consumption.
Test foods to determine if they have been cooked sufficiently,using methods such as tasting, smelling, or piercing them with utensils.
Weigh, measure, and mix ingredients according to recipes orpersonal judgment, using various kitchen utensils and equipment.
Monitor food quality while preparing food and throughout the dayutilizing the HACCP forms and production charts.
Prepare cold foods, including preparing salads, cold sandwiches,condiments, and dressings.
OTHER Safety and Security
Reportwork related accidents, or other injuries immediately upon occurrence tomanager / supervisor.
Followcompany and department safety and security policies and procedures to ensure aclean, safe, and secure environment.
NotifyLoss Prevention / Security of any guest reports of theft.
Policies and Procedures
Followcompany, hotel and department policies and procedures.
Follows Marriott International Hotels LimitedRegional Office policies and procedures
Protectthe privacy and security of guests and coworkers.
Maintainconfidentiality of proprietary materials and information.
Ensureuniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.
Protectcompany tools, equipment, machines, or other assets in accordance with companypolicies and procedures.
Performother reasonable job duties as requested by Supervisors and Management.
Workinghours as required to do your job but normally not less than 48 hours per week.
Activelylisten and respond positively to guest questions, concerns, and requests usingbrand or property specific process (e.
g., LEARN, JW Symphony of Service) toresolve issues, delight, and build trust.
Assistother employees to ensure proper coverage and prompt guest service.
Anticipateguests' service needs, including asking questions of guests to betterunderstand their needs and watching / listening to guest preferences and actingon them whenever possible.
Addressguests' service needs in a professional, positive, and timely manner.
Engageguests in conversation regarding their stay, property services, and areaattractions / offerings.
Thankguests with genuine appreciation and provide a fond farewell.
Welcomeand acknowledge each and every guest with a smile, eye contact, and a friendlyverbal greeting, using the guest's name when possible.
Supplyguests / residents with directions and information regarding property amenities,services, and hours of operation, and local areas of interest and activities.
Answertelephones using appropriate etiquette including answering the phone within 3rings, answering with a smile in one's voice, using the callers' name,transferring calls to appropriate person / department, requesting permissionbefore placing the caller on hold, taking and relaying messages, and allowingthe caller to end the call.
Speakto guests and co-workers using clear, appropriate and professional language.
Talkwith and listen to other employees to effectively exchange information.
Working with Others
Supportall co-workers and treat them with dignity and respect.
Handlesensitive issues with employees and / or guests with tact, respect, diplomacy,and confidentiality. Develop and maintain positive and productive workingrelationships with other employees and departments.
Partnerwith and assist others to promote an environment of teamwork and achieve commongoals.
Quality Assurance / Quality Improvement
Complywith quality assurance expectations and standards, e.g. GuestVoice and JWMarriott Brand Standard Audit.
Enterand locate work-related information using computers and / or point of salesystems.
Stand,sit, or walk for an extended period of time or for an entire work shift.
Readand visually verify information in a variety of formats (e.g., small print).
Move,lift, carry, push, pull, and place objects weighing less than or equal to 10pounds without assistance.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.