Sales Manager - Native Japanese Speaker
Swissôtel Hotels & Resorts
Swissôtel Al Ghurair, Dubai, United Arab Emirates
منذ 15 ساعات

a passion for perfection Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people.

We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Hotel Overview : Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 428-room-and-suite upper upscale property.

Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services.

It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.

Sales Manager Japanese Speaker As a Sales Manager you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility.

The role involves implementing and executing all sales action plans Summary of Responsibilities :

  • To provide sales support to the Director of Sales and Marketing.
  • To respond to all guest requests, maintain standards of service and client relationships.
  • To develop high yield accounts in Corporate market according to the sales segmentation.
  • To achieve sales target set by hotel.
  • Is aware of and abides by all hotel policies, procedures & relevant legislations
  • Reports any hazards, risks, accidents as required
  • Abides by and is aware of all relevant Occupational, Health & Safety legislation
  • Ensures that guest history data is updated on a regular basis with accurate information.
  • Create standard guest recognition daily report; research database for Japanese Guests, check preferences, incidents, comments and stays for each repeat guest and distributes the same to all relevant departments.
  • Assists and coordinates with Front Desk to ensure consistent service.
  • Escorts guests to their allocated room and explain the facilities and room features, while extending personal service and attention to all guests a particular emphasize to be given to VIP guests (within moral & ethical norm).
  • Compiles transportation requirements, liaising with the limousine company as required. Assuring all guest transportations are logged and communicated to the relevant departments.
  • Follows up proactively on any missing information and tries to increase sales and revenue.

  • Aware of locally operated sightseeing tours offered to guests reflect the position of the hotel.
  • Keeps Management informed on all arrival and departure movements.
  • Maintains a systematic and organized filing system and regularly checks, updates and organizes cabinets when required.
  • Assures clear communication of all guest requests are followed and completed through the respective departments.
  • Qualifications :

  • Native Japanese Speaker
  • Previous experience in Sales is required
  • Experience in a fast paced environment
  • Fluent in written and verbal English is a must
  • Good project management skills
  • Knowledgeable about working with corporate brands
  • Strong ability to develop and maintain relationships with stakeholders, associates, customers and suppliers Strong communication skills (verbal, listening, writing)
  • Strong organizational and time management skills to meet expectations, deadlines and commitments
  • Enthusiastic with a positive outlook and flexible mind-setage
  • Physical Aspects of Position (include but are not limited to) : Standing and walking throughout shift involved Frequent Travelling InvolvedOccasional pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Visa requirements : Please note that you must be eligible to live and work in Dubai.

    Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

    Living and working in Dubai : Dubai is a city and emirate in the United Arab Emirates known for luxury shopping, ultramodern architecture and a lively nightlife scene.

    Burj Khalifa, an 830m-tall tower, dominates the skyscraper-filled skyline. At its foot lies Dubai Fountain, with jets and lights choreographed to music.

    On artificial islands just offshore is Atlantis, The Palm, a resort with water and marine-animal parks. For more info about living in Dubai we suggest to check out the following websites : Swissôtel Hotels & Resorts Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

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