About the Role
Exterity is recruiting a Solutions Consultant to support existing and expected growth across the Middle East, Africa and India.
Reporting to the ME Technical Manager and working alongside the Exterity team, this position will identify and support sales opportunities and existing deployments with our channel partners and their end-
clients. The position will be based in Dubai, and travel across the Middle East, Africa and India is expected.
The main focus of the role is pre-sales technical support. You will also be responsible for the implementation of customer installations as a contracted specialist, supporting our channel partners.
In some instance you may be required to handle post-sales support.
Main duties include :
Support the company's sales team to help specify products for new customers, reply to tenders, and carry out web-based and on-
site demonstrations and training.
Provide technical expertise and support for our products.
Focusing on building relationships with the technical teams of our partners.
Deliver product training to our partners and end users.
Prepare and deliver demonstrations and POC’s.
Generate revenue by providing commissioning services.
Occasionally it may be necessary to assist the central support team and the customer to debug and troubleshoot any problems faced during the installation process.
The successful candidate will have :
Strong technical knowledge of :
IP networking solutions is essential.
Digital AV technologies is desirable
Experience of :
video over networks is desirable.
digital video technologies and Audio-Visual equipment and video over networks is also highly desired.
Previous experience of working in a pre-sales / solutions consultant positon, within the AV and / or IT industry.
Evidence of an ability to create innovative technical solutions.
Able to demonstrate the ability to build customer relationships and provide phenomenal customer service.
Can show they are confident to stand up in front of an audience and present the company, a product, a solution or a technical demonstration.
Outstanding problem solving skills.
Excellent written / verbal communication skills.
Must be able to show previous experience of ability to work independently and manage and priorities own work load.
Patience, commitment and a desire to learn.
A potential Solutions Consultant should have the following qualifications :
Bachelor's Degree in Computer Science, Engineering, Networking or related field.
Possess good references.
Valid UAE driving license and own car (or planning to buy / rent one in the first 3 months of employment).
Must be able to demonstrate eligibility to work in UAE and the ability to travel across Middle East, Africa and India
English fluent : speaking, reading and writing.
Exterity is a market leading provider of IP video and digital signage technology that helps organizations to harness the power of video to communicate, educate and entertain.
Our end-to-end solutions enable you to capture TV / video content directly from any source and manage its delivery, as channels or within digital signage screens, to any connected device via your existing network.
From corporate, finance and education, to hospitality, remote facilities, stadiums and healthcare, Exterity has global expertise in delivering complex, proAV solutions.