Guest Service Executive
DUBAI HOLDING
United Arab Emirates (AE), Abu Dhabi, Abu Dhabi
منذ 17 يوم

Description

About Jumeirah and Jumeirah at Etihad Towers :

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

The business, social and gourmet hub of Abu Dhabi, Jumeirah at Etihad Towers offers a relaxed and bespoke urban lifestyle experience based on personalised care, craftsmanship, and a passion for unique culinary experiences.

Located on the shores of the Arabian Gulf, the 5-star luxury city hotel spans 66 floors and includes 382 guest rooms and suites of refined elegance offering the latest technology and stunning Corniche and coastal views.

The hotel features a Club Executive Lounge, 199 serviced residences, ten restaurants and bars including the signature restaurants Li Beirut and Quest, Talise Spa, Six P Gym, and one of the largest and most sophisticated hotel conferencing centres in the capital.

Jumeirah at Etihad Towers was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.

About the Role : An opportunity has arisen for a Guest Services Executive to join our Concierge department in Jumeirah at Etihad Towers.

The main duties and responsibilities of this role are :

  • To be aware of all activities inside and outside the hotel and its layout.
  • To extend a personal service to the guests and assist them in all their requirements.
  • To handle the guest’s mail, take telephone messages and ensure that all faxes mails, and messages are distributed promptly.
  • To handle packages, parcels and send unclaimed mail back to the sender.
  • To ensure that at all times, an up-to-date selection of booklets, guides, maps and brochures for tourists and business travellers are available.
  • To place emphasis on in-house restaurants and its facilities.
  • Offer assistance for postal services.
  • To arrange taxis, chauffeur-hire limousines and the bookings of travel, entertainment and tour arrangements for the guests.
  • To supervise the guest services in the lobby and ensure that all areas are covered and kept clean.
  • Co-ordinates the delivery and collection of luggage to and from guest rooms & guests approaching lobby with luggage.
  • To maintain good working with his own colleagues and all other departments.
  • About you :

    The ideal candidate for this position will have the following experience and qualifications :

  • High School Certified
  • At least 1 year experience in a similar position
  • Opera Knowledge
  • Good communication skills
  • Good command of English
  • About the benefits :

    This position offers a highly competitive salary and package which includes; fully furnished shared accommodation / live out allowance, free transport to and from your working place if company accommodation provided, uniform, laundry services, meals during working hours, bi-

    annual flight ticket allowance, medical coverage, life and accident insurance, retail leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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