Role Description :
The consultant manages relationships with Mercer's global mobility clients in the MENA region, provides client services support, executes projects and develops relationships with prospective clients.
Business development : Develop new mobility product clients and consulting opportunities. Create proposal / offers for prospective clients and handle RFPs.
Provide presentations and run Mercer's Middle East Mobility forum.
Client Management : Deliver qualitative and timely service and support to mobility clients in the region and give guidance, support and if needed pro-
active advice on how the clients could manage their mobile population. Demonstrate specialist knowledge with respect to the full range of Mercer mobility data, suite of services and solutions and its application to various client situations.
Prepare and review balance sheet calculations and other mobility reports and calculations. In general, ensure a high level of service and ultimately client satisfaction (client care).
Consulting : Maintain a working knowledge of mobility policies and advise clients on leading practices and international assignment compensation in particular.
Prepare benchmarking reports and client workshops. The consultant is expected to manage small and medium size projects, involving skills such as time management and decision making, and provide support to project leaders and more senior consultants on major program reviews.
Learn to deliver Mercer's Mobility Training courses.
In addition to business development, commercial activities will include account management of Mercer's mobility clients in the MENA region, involving direct interaction and advice to clients and managing the renewal of contracts.
Ensure proper financial, administrative and firm practices are adhered to with respect to managing client accounts and business opportunities.
Build a network / establish relationships with Mercer's global mobility consultants across the world, as well as local consultants (in other areas expertise) in Mercer offices in the MENA region.
Interested in working in a multicultural environment