Service Design Manager
منذ 125 يوم

Interaction Design Lead Service & Interaction Design are at the heart ofour design process. Our Service & Interaction Designers are a diverse teamof strategic, empathetic thinkers and deep interaction specialists who envisionand craft experiences from service design to digital product creation.

The InteractionDesign Lead owns Interaction Design as a discipline on projects and accounts andcontributes to the practice at the studio level, and sharing responsibility forthe Interaction Design team across all studio accounts.

On projects, you’llsupport and provide oversight on all aspects of Interaction Design, and leadInteraction Design efforts on our most ambitious work.

This is your opportunityto be part of a team that is creating positive impact for our clients and theworld by creating products and services that people love.

As a team, we :

Create products that demonstrate outstanding interactiondesign for our clients and their customers.

Own the development of the discipline andpractice in our studios.

Lead, lean in, be creative, and have fun.

As an InteractionDesign Lead, you :

Uncover user needs through research &data, develop deep insights, generate concepts, and craft how people willinteract with the products and services we design.

Lead Interaction Design activities andresearch-based design practice at a project level. Manage relationships withpartners and clients with respect to these activities.

Explain, discuss, and justify design decisionseloquently. Give effective feedback and direction to other team members.

Assess performance and provide career guidance forthose in your project and line management team.

Help to evolve the Interaction Design practice,pulling in state of the art methods from external and internal expertise.

Frame design solutions and explain thinking andrationale in a compelling way. Lead the communication of research findings,conceptual ideas, detailed design, and design rationale.

Publish articles, books, and other media .

Working together, we will :

  • Havespecific opportunities to use our craft to make a difference in people’s lives.
  • Engagein ongoing activities that enable us to learn, practice, and evolve ourdiscipline.
  • Collaborateon products and services that change the way our clients do business.
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