At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
Set on a private beach, Madinat Jumeirah resort is an authentic recreation of ancient Arabia, capturing the natural beauty of the region.
Madinat Jumeirah features two grand boutique hotels, Al Qasr and Mina A’ Salam, accommodation in 29 traditional summer houses in Dar Al Masyaf, conference and banqueting facilities including two grand ballrooms, a 1000-
seat amphitheatre and the region’s only dedicated entertainment centre and multi-purpose venue, Madinat Arena. The facilities are interconnected by 3km of waterways and landscaped gardens.
The resort also provides extensive leisure and health facilities including Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia.
An exciting position has arisen for a Guest Services Manager to join the Dar Al Masyaf Rooms Division team at the Madinat Jumeirah Resort.
The Guest Services Manager will be responsible for ensuring that all guests’ needs and requirements are met and or exceeded, providing at all times the highest level of service and satisfaction by working closely with all related departments.
Your main duties will include :
checks on the quality & usefulness of the information.
In order to be considered for this role, you will ideally possess a qualification in Hotel Management. It is essential that you have previous experience in a Guest Relations Manager role in a 5 star hotel, ideally within the United Arab Emirates.
You must be able to demonstrate good leadership skills, have a strong command of the English language and be computer literate with working knowledge of Microsoft Office, Property Management System (preferably Opera) and Stores Software (Adaco).
This position offers a highly competitive salary and package which includes; your own single room accommodation, free transport to and from your place of work, uniform, laundry services, meals, annual flight ticket allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.