The Avenues Phase 2
Victoria's Secret Victoria's Secret is the leading specialist retailer of lingerie and beauty products, dominating the market with modern, fashion-
inspired collections, fragrances, cosmetics, celebrated supermodels and world-famous runway shows and creating products on the forefront of fashion and innovation.
The vision of the business is to create a brand with high emotional content that makes woman feel alluring, sophisticated and forever young -
It is all about her! Victoria's Secret delivers a best-in-class, captivating branded customer experience that builds loyalty, not just through the product but through the customer service experience provided by the in store staff.
The Role :
You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales.
You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products.
You may also be required to deputise for the Store Manager during periods of leave.
You must have previous management or supervisory experience in retail and a passion for customer service.
Qualifications & Requirements :
You will have :
About Us : M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.
F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors : Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service.
Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure.
It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East.
In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.