Sales Agent
United Arab Emirates (AE), Abu Dhabi, Abu Dhabi
منذ 4 يوم


About Jumeirah and Jumeirah at Etihad Towers At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments.

We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

The business, social and gourmet hub of Abu Dhabi, Jumeirah at Etihad Towers offers a relaxed and bespoke urban lifestyle experience based on personalised care, craftsmanship, and a passion for unique culinary experiences.

Located on the shores of the Arabian Gulf, the 5-star luxury city hotel spans 66 floors and includes 382 guest rooms and suites of refined elegance offering the latest technology and stunning Corniche and coastal views.

The hotel features a Club Executive Lounge, 199 serviced residences, ten restaurants and bars including the signature restaurants Li Beirut and Quest, Talise Spa, Six P Gym, and one of the largest and most sophisticated hotel conferencing centres in the capital.

Jumeirah at Etihad Towers was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.

About the Job : An opportunity has arisen for a Sales Agent to join our Reservations Department in Jumeirah at Etihad Towers.

The main duties and responsabilities of this role are :

  • Attends to all enquiries, complaints and requests regarding reservations.
  • Answers the telephone politely and promptly within 3 rings.
  • Ensures all reservations requests by Internet, fax, cable, and letters are replied to within 24 hours of receipt.
  • Ensures that the complete details are recorded according to the departmental Standard Operating Procedures.
  • Ensures that the correct market and source code are linked to the rate code used.
  • Ensures all guarantee letters and Travel Agent rooming lists from Companies or Travel agents without credit facilities are received and approved by the Credit Manager prior to guest arrival.
  • Keeps Reservations Manager, during his / her absence Assistant Reservations Manager informed of VIP guests, convention or seminar, consular visit or any extra ordinary request.
  • Ensures that all special guest requests are linked to the concerned reservation.
  • Keeps fully up to date on future availability of current status, future dates and all promotions in and around the Hotel and the UAE.
  • Organizes visa requests for hotel guests as and when the reservation is made.
  • Prints and reconciles trace report on a daily basis.
  • Qualifications

    About you : The ideal candidate for this position will have the following experience and qualifications :

  • Hold a college diploma or equivalent in a hospitality related field
  • Have at least 1 year experience in a similar position
  • Have a good communication skills
  • Have Microsoft package software proficiency
  • Have Hotel software skills
  • About the benefits :

    This position offers a highly competitive salary and package which includes; fully furnished shared accommodation / live out allowance, free transport to and from your place of work if company provided accommomdation, uniform, laundry services, meals during working hours, bi-

    annual flight ticket, medical and dental coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

    قدِّم طلب ترشيحك
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