The Guest Relations Assistant (Hostess) is the face of the outlet, and one of the first points of contact for the guest.
She is responsible for welcoming guests in a warm and friendly manner, and exceeding guest expectations by delivering outstanding service.
General Responsibilities Include :
Skills / Knowledge Required :
Qualification Standards :
Education : High school certificate or equivalent
Experience : Needs to have previous experience in food and beverage service, preferably in a five star environment
Licenses or Certificates :
Grooming : All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)