Customer Service Officer - Branch Banking
(Dubai, United Arab Emirates)
منذ 32 يوم
  • Execute end to end service processes related to account opening, Cheque Book, ATM and Welcome pack delivery.
  • Assist customers in effective service and problem resolutions. Regularly review customer complaints, approaching complainant personally where required while ensuring prompt resolution.
  • Work towards ensuring customer retention.

  • Promote and cross sell Bank’s products to the customers.
  • Generate product leads from walk-in / potential customers through interaction and dissemination of product and service information.
  • Maintain strict control of confidential documents / secured negotiable items / customer & bank records to prevent loss or misuse.
  • Skills and Qualifications :

  • Minimum 2-4 years experience in Customer Service & Operations within the banking sector.
  • Exposure and excellent working knowledge on computers.
  • Good understanding of compliance and regulatory requirements of all products.
  • Awareness of banking products and transactional banking.
  • Excellent communication skills.
  • قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب